Beauty Business News

Kicking off with the biggest recent news – Revlon has filed for bankruptcy in the US. It’s a showcase in just how complicated big brand financing structures can get. From what I understand, the main reasons for the filing are that the brand had acquired too much debt to withstand the supply chain issues that have arisen from the pandemic. Many brands continue to be beset with raw material problems which range from being unable to source materials (think glass, paper, oils etc), manufacturing delays and price rises. If you don’t have any financial leeway these are insurmountable and combined with the drop in footfall to counters, and the fact that Revlon was slow to adopt interaction with social media, it all adds up to this.

Chapter 11 doesn’t necessarily mean the end of Revlon (which owns Elizabeth Arden, Almay and Cutex) – it allows the company to keep operating while it looks at ways to tackle their debts and repay any creditors. At the least we can expect some significant restructuring. We have a great team here in the UK looking after Elizabeth Arden so everyone has their fingers crossed that it works out. Already, it’s being reported that Indian company, Reliance, is putting feelers out to buy the brand. There’s a feature HERE that explains more.

I picked up on a report from NPD UK HERE which looks at what we are buying and how the beauty market has changed over the past couple of years. Body devices are the big winners since 2019 with sales up 512% in the first quarter of 2022 (think LED masks for hands, neck, decolette and face) and body supplements up 196% compared to 2019. Lip sales are on the decline – down 20% in April 2022 compared with 2019 and customers more interested in buying moisturising alternatives which might mean goodbye to matte lips! In terms of skin care, serums are up 80% in the first quarter of this year compared to the same period in 2019.

I’ve been trying to pick apart the Stila story that earlier this month found Lynn Tilton, financier and CEO of Stila, ousted (until the appeals begin). Tilton is a serial refinancer and founder of Patriarch Partners who refinanced the brand in 2017 and took control of it. However, a US judge has ruled that she had exceeded her authority by appointing herself as manager without the consent of Zohar III Ltd, an investment fund that she herself founded and resigned from in 2016. It’s really a mess. Bloomberg Law has a quote from last year – the ruling is the culmination of many years of wrangling – suggesting that Tilton secured investment for Stila that it didn’t need but would provide Tilton with a generous portion of estimated forward sales. If you want to read the legal papers, they’re at law.justia.com, but so far I haven’t come any finance features that properly picks this issue apart by taking away the legalese but enough to say that it’s been long-running and intensely complicated. Nobody is giving their view on the future of Stila either.

Hailey Bieber’s new brand Rhode Skin has caused no end of problems and is currently being sued (it only launched on the 15th of this month) by fashion company Rhode. Cosmetic Business reports that UK natural beauty company, Rhodes Skincare, was inundated with orders which were subsequently cancelled when customers realised they had the wrong brand.

A recent Which report testing 15 branded and own-label SPFs has found that they’re not giving the level of protection stated on the bottles. Needless to say, the brands all dispute the findings but names you’ll recognise are Nivea Kids Protect & Care SPF50, Ambre Solaire Clear Protect SPF30, Clinique Mineral Sunscreen, Alba Botanical Sensitive and Tropic Skin Shade.


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26 responses to “Beauty Business News”

  1. Diana

    I trully hope Revlon doesn’t disappear. I understand why they can seem out of touch and dated maybe, but in my opinion they could bank a lot more on their classic status. The fact that you can buy something at a middle price range and get the look and feel (and quality) of high end really appeals to me. It seems like a lifetime ago when everyone had the Revlon lip butters, they have so many good products! Not sure if you already wrote about this, but maybe you could tell us your Revlon favourites (if you have favourites from them). I’m just thinking on what to buy in case it disappears. They might say they are not suspending operations but it could happen with no notice.

    1. Jane Cunningham

      I always think of Revlon as being in the same category as Max Factor …. reliable but not terribly exciting. It’s so long since I’ve heard from the brand other than some nail polish I can’t really put my finger on any favourites. x

  2. Kalli

    I’m worried about Revlon closing down, I’m hoping they will pull through. The “Which?” report is worrying, I use that Clinique sunscreen! I really wish that these reports would come out earlier, so we could be better informed before the summer holidays.

    1. Jane Cunningham

      I know – I think it will get bought by Venture Capitals so I doubt it will truly disappear.

  3. Lizzie

    I feel so bad for Rhodes Skincare! Just shows how people will buy literally anything if they think a celeb is attached.

    1. Jane Cunningham

      I know.. it’s cost them so much in refunds etc.

  4. Trimperley

    Serums up 80%? I am yet to find a serum that I like. I don’t like the silicone ones or the glycerin ones and the watery ones just seem to vanish.

    With the demise of the high street and department stores the traditional outlets have been disrupted and the beauty industry needs to find new ways of getting its products to customers. In my area the base of customers has been scattered amongst tea shops, garden centres and farms shops. The bosses need to kit out a few trailers and send pop up shops into the shires.

    1. Jane Cunningham

      They do – on-line isn’t a cure-all for sales… people need to see and feel products. I was in Boots yesterday and had literally the most dismal service through understaffing. The whole store felt utterly soulless. I’m going to do an IG about it because if beauty doesn’t staff its stores properly more stores will shut.

      1. Trimperley

        With understaffing it is hard to find staff at the moment. Lots of employers are complaining they can’t get staff or a settling for employees that are not up to standard to fill the post. Some employers are retreating from areas because of lack of staff. Some folks are still sheltering from The Covid others have decided to accept a lower standard of living for a better quality of life. The poor old employer has been hit with extra National Insurance payments, increased business rates in the better areas, an uplift in minimum the wage that has a knock on effect on the level of pay for other employers. There was talk of Boots closing some stores earlier in the year.

        Meanwhile Boots website is currently out of stock for Nivea men’s sensitive shaving foam and Blink eyedrops in individual pipettes. These must be staple items in their business and it’s hard to understand why they let then go out of stock.

        1. Jane Cunningham

          I think all the brands are having supply problems – I’m coming across many things out of stock. But, with some stores it feels like they’re running on
          empty and if they don’t implement better training/recruitment plans then it’s just such a poor customer experience. Superdrug always seems well staffed so I can’t believe (although I understand the model is different) it’s not possible. I’d say my local Tesco is desperately understaffed whereas the local Sainsburys seems ok.

  5. Jane

    Revlon has made some really bizarre decisions in recent years. They discontinued the lip butters and the balm stains that were immensely popular. They’ve also got a treasure trove of vintage colors that could be released (they did such a collection about ten years ago and it was very popular as I recall). I understand that their sales are up a lot. Oh and Arden has really been put out to sea here in the US. Counters are impossible to find, unstaffed completely and there’s no product, and that was prior to covid.

    And arghhhhhh to SPFs not actually offering the protection they promise. What the crackers.

    1. Jane Cunningham

      From all the features I’ve read about this situation, the common theme is a subtle undertone that trouble started at the top with decisions that were not wise.

      1. Jane

        Oh, I believe it! I’m going to be very sad if they go under and I can’t get Smoky Rose lipstick anymore. I know you like face brightening brights, but I love the complex weirdness of that color that always brings out my eyes.

        1. Jane Cunningham

          It would be sad – I think someone will buy them though.

  6. Not a fan of Revlon products but feel sorry for them. Hope they find a way out of this situation

    1. Jane Cunningham

      Yes – me too.

  7. Sarah

    Maybe Revlon should have listened when customers were devastated to lose favourites like the Lip Butters. A brand that discontinues its most loved products and never replaces them with similarly loved ones isn’t going to fare well when the brand is so dull with everything else they do.

    I’m not thrilled about the Clinique sunscreen news; it’s been the spf I use for a few years now because it was one of the few that didn’t irritate tny skin. Hopefully because I am extremely generous with it I’m still getting somewhat decent protection.

    1. Jane Cunningham

      Yes, I agree – you have to listen to your customers!

  8. Rachel Clark

    I am bereft – I live by Elizabeth Arden serums…. please say it ain’t so…..

    1. Jane Cunningham

      I think it will be rescued – it’s still a viable company but needs more flexible leadership. The problem with VCs is they rob brands of personality because they’re not emotionally invested, only financially. Brand personality is really important right now.

  9. Madhur

    Revlon are one of the few drugstore brands that do true olive tones in some of their foundations, so I hope they don’t disappear.

    Always love these roundups. Thank you for them 🙂

    1. Jane Cunningham

      You’re so welcome!

  10. Zoe

    One of my favourite non-fiction books is Fire and Ice (Andrew Tobias, only available second hand), the biography of Revlon founder Charles Revson. It is JAWDROPPING. I cannot recommend it highly enough! Thanks for an interesting update as ever.

    1. Jane Cunningham

      ooh thanks Zoe – that sounds like a great recommendation.

  11. Sara

    I hope I haven’t ruined any of your upcoming posts as you probably might know this already!
    But just in case (as it’s all news to us on Mumsnet.com)

    I’ve just read in Glamour magazine that Bourjois are coming back to the UK & will be available in Superdrug
    https://www.glamourmagazine.co.uk/article/bourjois-superdrug

    Online only from July 4th then rolled out to stores.

    There will definitely be a lot of happy customers & I bet Boots will be kicking themselves that Superdrug have Bourjois & they don’t.

    Have a lovely weekend x

    1. Jane Cunningham

      Yes I did hear this! I haven’t had time to do a BBN this week but it will definitely be top billing in the next one!

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