BBB Beauty Box – Where Is It?

Just a quickie to update on the BBB Beauty Box – I’ve had a couple of cross emails, and I don’t blame you – I’m disappointed that not everyone has them yet.

On the day we put the boxes live, PayPal did a major upgrade (they didn’t notify anyone so we had no idea, and nor did anyone else) which meant that information needed to dispatch was delayed – but only very slightly and not all boxes were delayed in any way, in fact very few.

We’ve checked (and treble checked) that the boxes are dispatched and they definitely are – we’re now at the mercy of Royal Mail..

Similar to this

If you don’t have your box, please be assured that it is on its way – I have my fingers crossed for tomorrow. On the confirmation email you will have received when you bought the box, we asked that if you hadn’t had your box by the 11th please let us know because occasionally things happen, but we didn’t actually anticipate that there would be any delay at all.

So, my apologies if you don’t have your box yet – I’m as frustrated as anyone by this but I can’t make magic happen at Royal Mail. Maybe I should offer them a make-over..

Discover more from British Beauty Blogger

Subscribe to get the latest posts sent to your email.

Posted

in

by

Jane Cunningham

Tags:

Have your say

53 responses to “BBB Beauty Box – Where Is It?”

  1. Sarah G

    Thank you so much for this update. I was starting to worry where mine was and was wondering if anyone was still waiting but I didn’t want to nag you. Fingers crossed it arrives soon!

    Reply
  2. Jo

    Thank you for the update – I’ve been telling myself not to be impatient as the email did say by the 11th, after all, but I’m so looking forward to receiving the box that I have been feeling a bit disappointed each day that it hasn’t turned up! Cheers, Jo

    Reply
  3. sarahb

    I was wondering where mine was, I run to the front door each day ! soon then, soon !

    Reply
  4. Nicole

    Hi Jane,

    thanks for letting us know. I have never received a confirmation email but the money has left my account, should I worry?

    Again, thanks for doing this, much appreciated.

    Best wishes,
    Nicole

    Reply
  5. Alexandra

    Thanks for the update, it’s nice to know I’m not the only one who hasn’t received the box, I’m chomping at the bit lol!!!

    Reply
  6. K

    Thanks for the update Jane, it’s nice to know that there are quite a few of us who are still waiting & not just me. Can’t wait for the postie to bring it, x

    Reply
  7. Dani

    Thanks for the update. You’re very good to have gone to the trouble of organising this so its a total bummer when something out of your control delays it. I’m like a child waiting for Santa to arrive but I know its going to be worth the wait so I don’t mind!

    Reply
  8. Vonvon

    Same here. Everyday I check my mailbox for the parcel…

    Reply
  9. Mimi

    I was wondering why UK buyers were not posting their boxes yet, I hope to get mine soon too. Greeting’s from Finland 🙂

    Reply
  10. ChicHappens

    Yes, thanks Jane. I think everyone knows it’s not your fault! Snail Mail is pretty poor sometimes – and it has been disappointing.
    Today is the day! *Fingers crossed*
    Chic_Happens_

    Reply
  11. Laura Pettitt

    I’ve been ready to pounce on the postman every morning! I didn’t know if other people were getting theirs as I’ve avoided looking as I don’t want to get disappointed so I just thought this was the expected time frame – I hope to goondess you’re not getting any nasty messages as people should, well, understand that you’ve offered us something amazing and there are some aspects of it that you can’t control.

    Looking unlikely I’ll get mine today so tomorrow the postman had better watch out!

    Reply
  12. Pimlicat

    Given that no one appears to have got theirs, it would appear this isn’t actually a mail problem and is much more likely to be a fulfilment issue.

    Reply
    1. K

      That seems to be my feeling too Pimlicat, the longer this goes on. I don’t think the Post Office would be sitting on that many parcels in different areas 🙁

      Reply
      1. Jane Cunningham

        Some have been delivered… we have now tracked ou and I have everything crossed that the rest are delivered today. And.. starting to suspect you might well be right…

        Reply
        1. ChicHappens

          I agree with this.
          KD v quiet on twitter.
          Don’t worry though Jane – it is NOT your fault xx
          Chic_Happens_

          Reply
          1. Jane Cunningham

            No, it’s definitely not Karen – she does admin, fulfilment is done through a specialist fulfilment company!! We are in constant communication..she spent half of last night going through the delivery numbers and manually checking which is how we know that some have been delivered. It seems it is possible that at fulfilment there may have been a delay we weren’t aware of. I’m being tactful btw!!

        2. k

          Thanks Jane! I don’t for one minute doubt you at all, just the information that you might not have been given, trying to say it nicely! But I am so grateful for your efforts to get this to your readers xx

          Reply
          1. Jane Cunningham

            I totally understand.. I am so angry I can’t tell you.. and mortified. x

  13. Tracy

    Fingers crossed for tomorrow x

    Reply
  14. Anita

    Thanks for the update!! Looking forward to mine arriving 🙂

    Reply
  15. Fleur

    Mine has just arrived! I’m thrilled to bits! Thank you thank you thank you!!!!!

    Reply
  16. Emma

    Mine has just arrived, it’s taken it’s time but is so worth it! Thanks so much for doing this, I hope all the hassle regarding delays won’t put you off doing another box in the future but completely understand if it has. Thanks again, off to try all my new goodies!

    Reply
  17. Vonvon

    The mail man has come and gone and there is still no sign of my parcel! 🙁

    Reply
    1. Jane Cunningham

      I am getting lots of tweets and responses so it seems the majority have dropped today (some yesterday) – we can’t hurry the mail man sadly although if I could, I honestly, honestly would! It’s really frustrating for those having to wait and also for us to be let down by a service we had every reason to think would be good.

      Reply
  18. Heather burns

    Just has mine delivered! I’m thrilled with it now to pack it all away a d practice my surprise face for crimbo! Thanks Jane for all your hard work putting it together :). Heather Burns (yoga)

    Reply
  19. Kim

    Yay!!!! My box arrived today, thank you very much Jane!! My daughter and I had fun going through it and deciding who would have what!!!! It worked out very well! Looking forward to number 3? Thanks again…………

    Reply
  20. Sheena

    I am aware that, apparently, Royal Mail in the Midlands are struggling massively on workload, due to one of its distribution centres downsizing and change in its operations. I do hope that mine arrives on Monday.

    Reply
  21. Jane Cunningham

    You’re really kind.. I totally understand the impatience though because the first one was much quicker and I feel cross about it because it wasn’t the service I wanted to deliver. But thank you for such a supportive comment.. a lot have arrived today so I am stepping down from Code Red stress to Code Amber! Hopefully Code Green and Relax by Saturday!

    Reply
    1. Lesley

      Jane, it’s fantastic. Looking forward to trying it all and particularly the Ren products and also the Washi Hot Cloth – Caroline Hiron on her blog is always saying to ditch the muslin cloths and use a flannel for cleansing! Well done and please do a number 3 – even though there’s been some stress. Thanks again to you and to Karen & best wishes Lesley

      Reply
  22. Vicarious Shopper

    Mine still not arrived…… Hopefully Monday?

    Reply
    1. Vicarious Shopper

      It’s ok, the postman has just arrived with my box. Delighted!

      Reply
    2. K

      My 2 have just arrived Jane, thanks very much! I was so surprised at just how packed with goodies they are, so happy now they are here. Thanks again 🙂 xx

      Reply
  23. Sue

    Box arrived today – a great birthday present to myself! I wasn’t worried about it arriving as the confirmation e-mail said delivery by the 11th, so it was well within that. Thanks, I’m looking forward to trying all the products.

    Reply
  24. Claire

    Thank you for taking the time to put together such a fantastic beauty box, your efforts have left certain other boxes to shame, am only sorry that the delivery issues have caused you such a headache! Just wanted to add my very grateful thanks to everyone else’s, am absolutely delighted with the entire contents and will be sending you calming vibes this weekend!!

    Reply
    1. Claire

      Seconded! mine arrived this morning and I’m so excited to try it all out.

      Reply
  25. Kim Hutchinson

    My boxes arrived today, the contents are fab, I love everything, which is a problem as I bought one as a gift but now don’t want to give it away! I will definitely be buying the next one. Thanks Jane!

    Reply
  26. Lyn

    My box arrived today. Thank you very much, Jane, for all you’ve done, much appreciated

    Reply
  27. K

    Jane I did leave a comment this afternoon, but I must have done something wrong! It was just to say my 2 boxes arrived this afternoon & I couldn’t believe just how much you have crammed into them – MARVELLOUS!! Thanks so much for giving your readers this opportunity & hope all the stress will soon be a distant memory – THANKS!!! x

    Reply
    1. Jane Cunningham

      So pleased they have – finally – arrived! x

      Reply
  28. Jane Cunningham

    thank you so much… everyone has been so kind and I’m just so relieved!! xx

    Reply
  29. Tracy

    Mine arrived this morning and I just want to express my gratitude to you for putting together such an amazing box. I missed out on the first box so was really happy to get this one. I can’t wait to try everything out, fantastic value, thanks again x

    Reply
  30. siid

    Box arrived this morning and is incredibly exciting (need to wait until lunch break to have a good rummage) – thank you very much, Jane.

    Reply
  31. Niamh

    Hoping mine arrives today, super excited x

    Reply
  32. Lisa

    I honestly cannot thank you enough for this box, it’s fab! You’ve made my week. Can’t wait to give my sister hers.

    Reply
    1. Jane Cunningham

      Thank you so much – I am so pleased that so far everyone seems to be very happy with the boxes.. it’s great news and a big relief!

      Reply
  33. parsimoniouspenny

    Hello! Thought I should add another nice comment into the fray! Mine arrived on Saturday, bang on time for this event I had on Saturday evening, it made my nightmare of a day a lot brighter 😉
    Xx
    Penny

    Reply
    1. Jane Cunningham

      That’s great.. thank you so much!

      Reply
  34. Vonvon

    Hi Jane, my box finally arrived yesterday.

    But I just checked the photos that comes with the little booklet in the box, and I just realized that the cute Union Jack stocking is missing from my box.

    Does anyone else have the stocking?

    Thanks.

    Reply
    1. Jane Cunningham

      Would you mind sending me an email – britishbeautyblogger@gmail.com and I will gladly forward one on for you x

      Reply
  35. Vonvon

    Thank you, Jane. I just emailed you. 🙂

    Anyways, other than the little stocking blip, I love the rest of the items, and the bright pink wrapping! Indeed, Christmas comes early for me. 🙂

    Reply
  36. MH

    Hi Jane,

    I am one of your Irish customers and I was just checking if my box was dispatched yet. As it has to go through Parcel Motel I would expect a delay but I wanted to check if the box was dispatched before I contact them. Sorry to hassle you.

    Reply
    1. Jane Cunningham

      Absolutely not a hassle, but please could you email your query to me at britishbeautyblogger@gmail.com and we’ll check up x

      Reply
  37. Laura

    Im still waiting!!!

    Reply

Leave a Reply

Your email address will not be published. Required fields are marked *

This site uses Akismet to reduce spam. Learn how your comment data is processed.

Discover more from British Beauty Blogger

Subscribe now to keep reading and get access to the full archive.

Continue reading