The Japanese Cleansing Cloud Wins An Award

It’s exactly two months today that the Japanese Cleansing Cloud launched onto Victoria Health and unbelievably the retailer has given it The Gorgeous Product Of The Year award. Wow! Gill at VH says, “To bring a product to market is daunting and brave for so many different reasons and I am talking here about niche brands and products.  The competition is fierce, but notwithstanding that if you truly, truly believe, then dreams do come true.”

Japanese Cleansing Cloud

I absolutely know how lucky I am to have found a retailer who has been beyond supportive – Gill is the best sort. She understands start-ups, is intuitive about markets and fully commits. We have been beset with problems – a lot COVID related… raw ingredient supplies, reduced workforces and stringent distancing as well as selling out so quickly (the best sort of problem I guess) and there being little flex in the manufacturer’s supply ability. In fact, there are no more to be had now until next year.

I’ve had the most lovely, kind and generous feedback on the Cloud – people have bought in bulk to send to friends as a cheer up, some have found it’s gentle enough to use on problematic skin and others are just pleased to have a one-bar do-it-all on a mission to cut down on products. So many social media friends were on stand-by to show off their Clouds and I had to ask them not to because of supply, others, before we ran short were wonderfully supportive – thank you one and all. The Cloud had three press appearances – The Guardian (thank you Sali), The Telegraph (thank you Lisa) and Warpaint (thank you Emma) which is almost unbelievable really.

So, next year, the Cloud will be back but I am not rushing anything … it may still come and go, there is no Plan B and I think the key to keeping all the good karma around it is to let things happen as they will. Imagine having a retailer who understands that. So, the biggest of all thank you praises to Gill at Victoria Health for her patience, generosity and good humour and of course, to everyone who supported so graciously whether through purchasing or featuring. I do know my luck and I’m grateful every single day.

 


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20 responses to “The Japanese Cleansing Cloud Wins An Award”

  1. A Feron

    Hi Jane,
    Sorry to post this on your piece about your lovely soap. I wonder if you know anything about Bobby Brown uk and their terrible customer service. I placed an order on 20th November and after several emails found out today via the chat, after waiting 35 minutes, the order has been cancelled because they are now out of stock and my money will be refunded in 5 days.
    Have a look at their latest Instagram post it is full of similarly disappointed customers.
    Thank you
    Amanda

    1. Jane Cunningham

      That doesn’t sound good – have heard similar things about Feel Unique as well. I think a lot of the problems are at warehouses where fulfilment is so
      drastically slowed down because of distancing. It doesn’t help you to know that but I wish brands would be more honest and say things are difficult.

  2. Catherine

    Congratulations Jane. I love how you’ve created this beautiful product…Your success is so well deserved.

    1. Jane Cunningham

      Thank you so much! That’s really kind of you x

  3. Lynn

    Oh well done! It is gorgeous though. I have actually finished the one that I bought for myself and I loved it, from it’s wee cheery face, to the fragrance, to the lovely skin feel. There are some others wrapped and ready for Christmas!

    1. Jane Cunningham

      Oh how lovely – I’m so pleased!

  4. Lisa

    Congratulations on creating a thing of joy as well as beauty. 😀 So glad to see your dedication being recognised.

    1. Jane Cunningham

      Thank you Lisa – that’s really kind of you!

  5. Isn’t that just the sweetest little thing!

    Danielle xx
    https://www.thereluctantblogger.co.uk/

  6. Mandy

    I love this little cloud, I’m on my second. It fits perfectly in your hand when showering and is so gentle on the skin, and of course no packaging so great for the environment. I can’t wait until next year when more come in stock.

    1. Jane Cunningham

      Oh, thank you Mandy – that’s so nice to know 🙂

  7. Cal

    What brilliant news, congratulations Jane! So well deserved.
    I sent one to my sister in law in England, and she had sent me one here in Ireland! Fantastic wee thing it is.

    1. Jane Cunningham

      oh how lovely! so pleased you like it x

  8. Congratulations, how fun!

    1. Jane Cunningham

      thanks Jenny :-))

  9. Sophie Chamings

    Hi Jane, your lovely little beauty bar has inspired me to start blogging again (don’t worry, I won’t be any competition for you!). Anyway, I’ve just written a blog to promote your bar – I need some pics (my bar is half used in the shower so doesn’t look good). Would you mind if I used a couple from this blog? I’ll share a link to the post once live – it links to your bar at Victoria Health.
    Happy Christmas
    Sophie

    1. Jane Cunningham

      Of course – thank you so much and it’s great to hear that you’re back blogging!

  10. Claire

    Congratulations Jane, how lovely! I’m in the US and I see that Victoria Health do international shipping, so please tell us when they’re back in stock so I can order!

    1. Jane Cunningham

      Thank you Claire – I will!

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