It’s exactly two months today that the Japanese Cleansing Cloud launched onto Victoria Health and unbelievably the retailer has given it The Gorgeous Product Of The Year award. Wow! Gill at VH says, “To bring a product to market is daunting and brave for so many different reasons and I am talking here about niche brands and products. The competition is fierce, but notwithstanding that if you truly, truly believe, then dreams do come true.”
I absolutely know how lucky I am to have found a retailer who has been beyond supportive – Gill is the best sort. She understands start-ups, is intuitive about markets and fully commits. We have been beset with problems – a lot COVID related… raw ingredient supplies, reduced workforces and stringent distancing as well as selling out so quickly (the best sort of problem I guess) and there being little flex in the manufacturer’s supply ability. In fact, there are no more to be had now until next year.
I’ve had the most lovely, kind and generous feedback on the Cloud – people have bought in bulk to send to friends as a cheer up, some have found it’s gentle enough to use on problematic skin and others are just pleased to have a one-bar do-it-all on a mission to cut down on products. So many social media friends were on stand-by to show off their Clouds and I had to ask them not to because of supply, others, before we ran short were wonderfully supportive – thank you one and all. The Cloud had three press appearances – The Guardian (thank you Sali), The Telegraph (thank you Lisa) and Warpaint (thank you Emma) which is almost unbelievable really.
So, next year, the Cloud will be back but I am not rushing anything … it may still come and go, there is no Plan B and I think the key to keeping all the good karma around it is to let things happen as they will. Imagine having a retailer who understands that. So, the biggest of all thank you praises to Gill at Victoria Health for her patience, generosity and good humour and of course, to everyone who supported so graciously whether through purchasing or featuring. I do know my luck and I’m grateful every single day.
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All products are sent to me as samples from brands and agencies unless otherwise stated. Affiliate links may be used. Posts are not affiliate driven.
20 comments
Hi Jane,
Sorry to post this on your piece about your lovely soap. I wonder if you know anything about Bobby Brown uk and their terrible customer service. I placed an order on 20th November and after several emails found out today via the chat, after waiting 35 minutes, the order has been cancelled because they are now out of stock and my money will be refunded in 5 days.
Have a look at their latest Instagram post it is full of similarly disappointed customers.
Thank you
Amanda
That doesn’t sound good – have heard similar things about Feel Unique as well. I think a lot of the problems are at warehouses where fulfilment is so
drastically slowed down because of distancing. It doesn’t help you to know that but I wish brands would be more honest and say things are difficult.
Congratulations Jane. I love how you’ve created this beautiful product…Your success is so well deserved.
Thank you so much! That’s really kind of you x
Oh well done! It is gorgeous though. I have actually finished the one that I bought for myself and I loved it, from it’s wee cheery face, to the fragrance, to the lovely skin feel. There are some others wrapped and ready for Christmas!
Oh how lovely – I’m so pleased!
Congratulations on creating a thing of joy as well as beauty. 😀 So glad to see your dedication being recognised.
Thank you Lisa – that’s really kind of you!
Isn’t that just the sweetest little thing!
Danielle xx
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I love this little cloud, I’m on my second. It fits perfectly in your hand when showering and is so gentle on the skin, and of course no packaging so great for the environment. I can’t wait until next year when more come in stock.
Oh, thank you Mandy – that’s so nice to know 🙂
What brilliant news, congratulations Jane! So well deserved.
I sent one to my sister in law in England, and she had sent me one here in Ireland! Fantastic wee thing it is.
oh how lovely! so pleased you like it x
Congratulations, how fun!
thanks Jenny :-))
Hi Jane, your lovely little beauty bar has inspired me to start blogging again (don’t worry, I won’t be any competition for you!). Anyway, I’ve just written a blog to promote your bar – I need some pics (my bar is half used in the shower so doesn’t look good). Would you mind if I used a couple from this blog? I’ll share a link to the post once live – it links to your bar at Victoria Health.
Happy Christmas
Sophie
Of course – thank you so much and it’s great to hear that you’re back blogging!
Congratulations Jane, how lovely! I’m in the US and I see that Victoria Health do international shipping, so please tell us when they’re back in stock so I can order!
Thank you Claire – I will!
I love how cute this looks!
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