Beauty Business News February 2021

I know, sorry, another Monday BBN. I usually do these towards the end of the week but I worked on it a bit over the weekend so to keep the news as fresh as possible, I’m posting today.

Let me start with an absolute outbreak of US class actions all concerning exactly the same issue – products claiming to be oil free are not as free from oil as you might suppose that to mean. Brands include Murad, L’Oreal Paris, Maybelline, Elf, Neutrogena and Cerave (and there’s a looming action for Chapstick for not being ‘natural’ as claimed – wait for many more of these). What these multiple class actions hinge on is chemical structure. The example the Class Action site gives is ‘tocopherol is commonly known as vitamin E and reportedly contains several ‘functional groups’ that result in the chemical being a ‘polar oil’.’  They also count tocopherol acetate and isododecane structurally in certain products as oils. The argument is that the consumer was deprived of their right to choose fairly with brands assuming no consumers are able to de-code INCIs well enough to draw the conclusion that the products contain oils. There are so many brands falling into the oil-free class action category that it feels less like championing the consumer and more like lawyers fancying their chances at an untapped goldmine.

Along with the news that ASOS has bought Top Shop and Miss Selfridge from the Arcadia Group (which admittedly does feel like a good fit), overseas Douglas is shutting 500 of its stores, including 60 in Germany. ASOS is taking the stock from the brands but not the stores so it seems that retail jobs are once again receiving the tough end of the deals. Also, I didn’t realise that GAP was in the process of permanently closing 230 worldwide by February this year.

The US arm of L’Occitane has filed for Chapter 11 bankruptcy after revealing a rent debt of $15 million. A Chapter 11 bankruptcy usually announces the reorganization of debts and assets. Apparently, Chapter 11s are the most complicated and most expensive forms of bankruptcy and can be seen as a ‘last resort’ action. Elsewhere, L’Occitane is doing fine – they have their eye firmly on the Chinese market.

Caudalie is in hot water in Belgium where the authorities concluded that the firm set minimum resale prices for its distributors. It’s hard to unpack, this one, because you ideally need to have a full understanding of anti-competition law and I don’t (TheFashionLaw does and you can read more HERE). However, it’s not the first time this brand has been involved in such cases.

Back in class action land, Tresemme (owned by Unilever) has a product called Keratin Smooth Shampoo (and conditioner) that, according to a plaintiff (USA), caused hair to fall out and gave a red and dry scalp. The preservative, DMDM Hydantoin apparently can leach formaldehyde when it comes into contact with water. This chemical has been been in the courts before and the previous product from Unilever (Suave Keratin) was withdrawn. The lawsuit alleges that Unilever knew the ingredient could potentially have effects since 2012 (Suave suit) and continued to use it. Having just checked the ingredient listing on the UK Tresemme website for the said shampoo and conditioners, DMDM Hydantoin does not appear.

If you wonder why there are so many CBD products continuing to launch given there is no real indicator that it has any beneficial effect on skin, an interesting theory came to light. THC is the, shall we say ‘relaxing’ part of CBD and currently is only allowed at 0.2%. There is some thought that as a way to claw back money lost during the pandemic, THC in stronger quantities may well be legalised leaving CBD producing brands in prime position to … er, offer more relaxation than they are able to now. (image illustrative only).

Somewhat bizarrely, No7 Cosmetics has funded an initiative to bring more women back to the workplace. I can’t remember when No7 stopped being Boots No7 and just became No7 but it will always be intrinsically linked with Boots. Who, in January announced a further 2500 job cuts after previously cutting 4000. That’s a lot of women’s jobs they could have saved rather than bringing on ambassadors to promote women in the workplace. Room not read.

 

 

 

 

 

 

 

 

 


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9 responses to “Beauty Business News February 2021”

  1. Dianne Rocco

    THANK YOU, JANE. I CAN COUNT ON YOU 200% FOR LETTING US KNOW WHAT IS ACTUALLY GOING ON IN THE BEAUTY BUSINESS WORLD. THANKS, AGAIN.

  2. Sara Cox

    Boots asked staff to stop saying Boots No7 and just call the range No7 a few years back, I think it was to try and set the brand apart so it could stand alone as a premium brand on it’s own. I can’t see consumers ever seeing it as individual product as it’s only sold in Boots, never in the online beauty boutique shops. Having worked for Boots for over a decade they are so hypocritical for this campaign as they were the most ‘working women with family’ unfriendly company ever.

  3. Lizzie

    Ugh, No7, not cool!

  4. A note on the CBD – and I only know this because of a brand I’ve been working closely with… Apparently there’s due to be legislation around what can be sold over the counter / counts as food stuffs that will limit what can be done with CBD. But within beauty there won’t be the same restrictions, so brands are getting in on it now in order to build up the business before certain rules come into place. I’m sure it’s a million times more complex than that, but this is coming from a brand operating in the space and who have launched a beauty arm to protect themselves when this new legislation comes into force… Interesting nonetheless!

    1. Jane Cunningham

      There’s a good deal of speculation that certain restrictions could be lifted as a way to claw back money for the government given the situation. But, it’s speculation – I will be interested to see what happens – maybe the planned legislation will change given that situations have changed. Who knows! It’s not really an area of interest for me because I’ve never had a CBD beauty product that was better for it, only no worse for it 🙂

  5. Carrie

    Ah Boots. Yeh – that company (partic. the new owners) seem to be *cough* interesting *cough. Came across this on The Guardian re: the dispensing chemist side. Worth a listen from both the business acquisition side as well as broader ‘not seeming great attitude re: employees in general’ side. The Working Women issue – lord above.. that’s shameful. As ever BBB, thanks for the business news, it’s always interesting to read, and so absent elsewhere.
    Keep up the great beauty journalism.
    https://www.theguardian.com/news/audio/2020/sep/23/from-the-archives-how-boots-went-rogue-podcast

    1. Jane Cunningham

      Thanks Carrie – will give it a listen. I do notice that there don’t seem to be permanent dispensers – they’re shunted around or taken on piecemeal. If I go to my local pharmacy, it is always the same one (female) who took over from her dad and they’re lovely. I somehow always get told off in Boots – I wanted some eye drops and asked for red eye drops when I meant ‘infected eye’ drops and got totally told off for asking for the wrong thing!

  6. Trimperley

    I’m getting used to the new routine. Great round up of news.
    So with CBD is the idea that we eat out face masks or smoke them?

    1. Jane Cunningham

      haha – roll them into smokies or pancakes – your choice 🙂

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