Beauty Business News

One of the big topics in beauty world is whether the department store will survive so it’s crushing news that Macys in the US is closing 100 of its stores. I’ve talked about stand-alone stores before – if you look at the landscape of London’s Covent Garden area, it’s swamped with beauty stand-alones and this has happened only in the past couple of years. Chanel, Burberry, Charlotte Tilbury, MAC and more are investing in single brand retail spaces. SpaceNK has just announced a flagship store on Regent Street and although they’re obviously multi-brand, it’s following the shape of things to come for how we buy beauty. I just have a little thought in my head that Space holds some very well located properties and with a central London flagship now, this does make it more attractive for potential buyers should it come up for sale. Perhaps from the USA.

I get a weekly report through from a company called My Market Monitor that shows media results (mentions in magazines/newspapers/online) for various categories. This week it’s perfume. What’s shocking is that 96% of all ad revenue in print comes from 10 fragrance brands (including P&G and Coty). So, print is relying so heavily on so few advertisers in the fragrance sector and it doesn’t need explaining that if even one of the top ten decides to dedicate their ad spend on-line instead, how devastating this could potentially be for print. Many of the major beauty brands have pulled out of print and focus all their ad spend on-line instead. Interestingly, P&G invested hugely in Facebook advertising last year and yet this year are pulling their spend significantly due to ‘lack of response’. Fragrance sales in the UK are marginally down this year.

Over in the US, the FDA is all over the beauty industry – recently hauling up Peter Thomas Roth and Freeze 24-7 to name a couple. In the case of Freeze, the FDA maintain that what they’re claiming on a specific product goes beyond the realm of beauty and puts it in a medical category because it is intended to ‘affect the structure or function of the human body’ (source: Happi.com). There are literally thousands of products that skirt the blurry line between beauty and medical which means that brands have to be very careful how they phrase their claims. If a product is put in a medical category, it can only then be sold through professional or dermatological outlets which significantly reduces its sales potential. Despite the barrage of claims that we see, I believe that many under-declare so they don’t get forced into a medical category.

Suqqu Blush
Suqqu Blush

I’ll leave this on something pretty and flag up that the gorgeous Suqqu ombre blushes that I blogged a few weeks back have now launched. They’re £30 HERE. 


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7 responses to “Beauty Business News”

  1. I visited the Bobbi Brown store in Covent Garden two weeks ago for a 45 minute beauty session. It was very helpful because I got to ask the makeup artist about how to apply several products and I got to test some of the brushes. I ended up buying the BB cream and a couple of brushes. The advantage of the BObbi Brown stores is you get to schedule a makeup session and receive personal attention.

    Department stores in the US have cut down on the number and quality of staff over the years so their beauty counters are less appealing.

  2. PhotoGirl

    I hated to hear the news about Macy’s, mostly because of the economic devastation that will come from so many losing their jobs. I don’t know if the Macy’s near my home is on the list of stores that are going to close, but I wouldn’t be shocked it if is. To begin with, the service is abominable. And I say this as someone who has worked in retail, so I am not unaware of the pitfalls of that job.

    The store is pathetically under staffed, and when you can find help, especially in the beauty departments, that “help” is often sullen, ill informed, and downright rude.
    Little things have fallen by the wayside as well. The restrooms are often dirty, the front doors usually look as if they’ve been attacked by a horde of sticky-handed toddlers, and at Christmas, the outside garbage bins are allowed to overflow and spill out onto the footpath. Not exactly Harrods or Nordstrom!

    This particular Macy’s is an anchor store at a Simon mall that has recently undergone a major renovation, with many new luxury brands moving in. They will probably fight to keep it open, but they definitely need to make some changes. I used to love shopping there. Now I go only when I cannot find what I want elsewhere or don’t want to order online and wait for it to arrive.

  3. Maireaddy

    “What’s shocking is that 96% of all ad revenue in print comes from 10 fragrance brands (including P&G and Coty).”
    Does this mean all ad revenue of all topics in print or beauty ads / beauty media?

    Fascinating article, and very very sad about Macy’s.

    1. Jane

      no.. fragrance ads – sorry I should have made that clearer.

  4. Lottie Gibbons

    I am so surprised about 100 Macy stores closing down! I do feel the department store is on deaths door, take in the UK Debenhams its virtually empty when I go in! x
    http://www.flareaforte.com

  5. Olivia

    I haven’t been to Macy’s for ages here in the US. In fact I haven’t been to a mall in ages. Most of the people I know are shopping at Marshall’s (sister store to) TJ Maxx, Home Goods (home furnishing sibling to both) and find the similar or even stuff you can’t find in a department store at a much cheaper price and the same quality.

    The sad thing is, quality was once why one shopped at a department store but now everything is about equal. Of course, you won’t find the LV bag or the Prada but those again aren’t made the way they are used to or in the country labelled anymore.

  6. Sabrina

    That’s so sad that Macy’s is closing a bunch of stores. The two in my hometown are admittedly a bit run down, but I have bought some excellent purchases from there (my current winter coat is actually from Macy’s, and it’s brilliant).

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