2017 Beauty & Social Trends

Beauty trends are in conflict. For every trend, there is a counter-trend, meaning that there is constant jostling for a clear message. Many brands are desperately hoping that if they say a thing is a trend long enough and hard enough, it will become one! Who knows, maybe that’s how they happen. Ultimately, brands are still gripping beauty consumers like a vice – they’re not letting go of you til they’ve tipped you upside down and shaken you so that every last penny falls from your pockets. So, here we go: my trend round up – it’s not exhaustive but it takes into account the industry buzz and whispers with a few helpful tip offs.

 

Gadgets & Apps

Modiface
Modiface

Mintel always has its finger on the pulse of trends – in terms of beauty gadgets, they predicts such innovations as hair grips that measure hydration and virtual mirrors. The Nail Printer (a device that paints your nails for you via an in-store machine) is still being hailed as a forthcoming trend but has been for several years now. Maybe 2017 will finally be the year! Gadgets for tooth whitening and hair removal are still being improved and refined as people become shorter on time to take professional treatments. What’s clear from all the tech predictions is that apps and gadgets are aiming to replace people interactions, which is entirely at odds with the ‘slow’ retail (see Shopping below) experience being heavily invested in. Gadgets become ever more effective and affordable as the market hots up competitively to the detriment of services, again, completely at odds with the heavy investment in services apps. Apps such as Modiface let you see your hair or eyes a different colour, how you’d look with whiter teeth and so on allowing you to try before you buy while avoiding ‘human’ contact. Look out for beauty ingredient checker apps that let you thoroughly investigate a product before you buy it and audio beauty tutorials for the visually impaired, currently trialled in Brazil by Maybelline.

Still Korea

24/7 Touch Up
24/7 Touch Up

The Korean beauty floodgates are beginning to open thanks to better distribution channels becoming available for eg Tony Moly (just opened a US freestanding store) and where one goes, others will follow. Korean beauty isn’t new news but it’s far from mainstream in the UK. What we’ve seen so far has been only the tip of the iceberg and the K trend is forging on. Selfridges is investing in K Beauty (currently Tony Moly, Too Cool For School, home-grown Oh K) expanding mid-2017 with many more brands still to come, and we can’t forget about Sephora’s UK launch in the New Year. Sephora was an early adopter of K Beauty, stocking brands such as Son & Park, Touch In Sol and Chosungah 22. In terms of formulation, if you’re still reeling over the advent of sheet masks, brace yourself!  “Morning” cleansers, specially adapted to wake up sleepy skin, all in one double cleansers and skin sticker mask patches to spot-hydrate are all on the cards.  Keep your eyes on Soko Glam, a US on-line K Beauty retailer making all the cool discoveries and cult product, 24/7 Touch Up – nobody can quite explain what it does but everyone wants it anyway. Also note Maybelline’s ColorBlur by Lip Studio (not yet in the UK) – a lip product that lets you easily create the ombre Japanese Korean lip look with a central blushed core that gets paler towards the edge of the lip.

Plastic Boy
Plastic Boy

Inclusive Beauty

You might have spotted Gary Thompson (aka The Plastic Boy) in the L’Oreal True Match campaign and noticed the significant amount of men who are entrancing the beauty – not grooming – market. Manny MUA is another example, as is Jeffree Star, and they’re all at the forefront of creating a fluidity in attitude about who and what make up is for. Embracing all cultures is another inclusive trend – beauty world has woken up to the fact that you don’t have to neutralise your culture, diversity or sexuality for beauty looks; brands are starting to embrace and accommodate. So, the overall trend is inclusivity, acceptance and perception challenging. In the US, Covergirl featured its first Coverboy, James Charles, while True Match featured a woman in a hijab.

Malin & Goetz
Malin & Goetz

Less Is More

Don’t confuse inclusive beauty with unisex beauty. The unisex vibe is also one that taps into the ‘less’ generation. Part of the desire not to be overwhelmed by products and not to be pigeon-holed, it’s a practical trend. We have less space. We’ve bought all the make-up we need; we’re on the edge of wanting less and when we want less we need it to look like less. Contemporary, pared-back packaging, multi-taskers, man-woman interchangeable products – all heading to be a backlash trend. See Malin & Goetz and Naxos.

Micro Influencer:
Micro Influencer: Image from KLICK 

Social Media

The big talk in social is of the ‘micro influencer’, typically categorized as an influencer with 10,000 to 100,000 followers (preferably on Instagram). Research shows that the higher follower count you have, the less engagement you get, depending on which reports you read. Other reports still cite the million+ as having high engagement levels. Like rates are relatively low across the board – if you are a micro-influencer, you can expect an 8% rate – if you’re a major influencer, you can expect 4%. Brands didn’t need to do much head-scratching to realise their money is better spent on valuable and real engagement levels and are preparing to spread their budget more widely rather than do one big drop on a couple of huge influencers. As a micro-influencer, chances are you are better able to engage and communicate with followers; the higher your numbers go the more impossible it becomes. The idea of downsizing has never looked so tempting and micro-influencing, paying attention to your audience and interacting is the social media permutation of ‘slow retail’ (see below). Many big-number Insta/Social influencers have lost the concept of social – it’s not a two-way street any more: followers don’t see any point in trying to connect or start conversation because they know they won’t be heard. The ‘they talk, you listen’ model is on the wane. Readers are smarter than that and if one thing will push mega-influencers the way of TOWIE it’s lack of appreciation and inability to realise any meaningful communication. If you ask around in beauty world – the budget holders, marketers and public relations people – the common thread is that everything looks the same. Beauty is in the business of ‘new’ and the current social new is looking old. Also bear in mind the ‘personalisation’ trend – this translates as much to influencer outreach as it does to having your initials on a hot water bottle. Influencers must personalise. There’s an irony in the fact that brands are craving ‘authenticity’ in social – it’s the very thing they managed to kill with cash.

Dior Spring 2017
Dior Spring 2017

Seasonal Bypass

Despite being at the tipping point for the ‘less’ trend, brands and retailers are blurring the seasons. Look out for winter more or less being ignored in favour of spring from January onwards. The desire for new product is bigger than the need to stick to any kind of beauty (or climate) calendar. SPF all year round was an early indicator of season blurring; earlier and earlier seasonal launches tell you that new is needed now and you will have barely finished your Christmas dinner before being expected to buy your spring and summer 2017 make-up.

Mongongo Oil
Mongongo Oil

Ingredients

In skincare, there is huge excitement about the ‘second skin’ formula created by Harvard Medical School and the Massachusetts Institute of Technology. It’s a polymer (polysiloxane) using molecules of silicone and oxygen that dries to a film of invisible second skin, knocking out lines as it settles. The cosmetic industry is all over this so although the formula isn’t nearly ready, bidding will have already started to transform this into cosmetic use. Avocado oil and artichoke extracts are being touted as natural trend ingredients, as is turmeric, bamboo (for sustainability), maketti, mongongo and tsubaki oils.

Afternoon Tea for One
Afternoon Tea for One

PR

Anyone in social media knows that PR relationships are crucial. Or were. The biggest overall shift in the beauty industry I’ve seen in the past year is the changing role of PR. Big brands now budget to buy their coverage on social media in the same way they used to buy advertising in print, which means the relationship building element of PR is less crucial. If you have a cheque book, the social media world belongs to you. It will be the case that marketing and agents will deal the money and PRs will have to have tea on their own. There is staff paring across some of the very big beauty corporations – previously unheard of redundancies and letting go. Print is continuing to disappear, and with cash for coverage commonplace, the value of brand/social personal relationships is tenuous. PR roles won’t disappear yet but will become transactional and sales and marketing led.

Shopper
Shopper

Shopping

Many brands are banking on the ‘slow’ retail trend, making an in store shop an experience that’s not rushed and offers more than a simple transaction. It’s based on data that suggests the slower you shop the more you spend. This is a retail risk – the one thing that the majority of people don’t have enough of is time. Mobile spending stole the show on Black Friday and Cyber Monday, and most stores didn’t experience the crush of previous years. Slow retail is something that we’ll see more of in 2017 and ties directly into the stand-alone store trend where, without the competition of other brand counters in the traditional department store beauty environment, consumers can immerse themselves in a brand. The Estee Lauder group is investing heavily in the slow experience – the new Origins plan sees sales staff rebranded as ‘guides’ compensated, according to The Wall Street Journal, by how well they gather information about and stay in touch with consumers. However, slow retail is also at odds with ‘fast beauty’  – the fast fashion trend translated to beauty world. Independent brands are able to push out newness far more quickly than big brands whose supply and innovation chains work incredibly slowly. The fast beauty market is highly competitive – affordable, plentiful and speedy with trends – every fast beauty brand is competing for shelf space and also eating into the profits of higher price point brands. There is still an insatiable desire for ‘new’ which in turn puts pressure onto fast beauty brands to keep innovating and being exciting – it’s notable this year that fast beauty is all starting to look the same with little point of difference; the very same problem that beauty world is having with Instagram.

Sources and resources: J Walter Thomson Innovation Group (HERE). Pop Sugar (HERE), The Wall Street Journal (HERE), Allure Magazine (HERE), Forbes Magazine (HERE), bbc.co.uk (HERE), Digiday.com (HERE) and L2inc.com HERE.

 

 


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20 responses to “2017 Beauty & Social Trends”

  1. blackletterbeauty

    What a well researched and interesting article. I find this sort of thing fascinating and am pleased to hear that brands are starting to catch the instagram “fatigue” that I’ve been experiencing for the past year. Brands need to understand better where the bulk of spending power lies in the beauty industry (25+ women) who aren’t interested in buying a product because a teenage “influencer” is talking about it.

    Yours is now one of the only blogs I continue to read – your honesty and integrity are in short supply in today’s beauty market.

    1. Jane

      thank you – that’s very much appreciated x

  2. An

    As someone not in the beauty business and not a blogger, I basically ignore trends and do what works for me. After all trends are just the beauty businesses way to make more money on selling more products.

    1. Jane

      That’s great – and yes, you’re right but they often come from consumer interest.

  3. I see more real engagement and purchase power/conversion in older (30+) consumers. They are more savvy and even though they have more money to spend they’re more careful where they spend it. So there are micro influencers in that category that I take a lot more notice of than some of the younger ‘it’ influencers who will do anything for money.

    1. Jane

      Absolutely true, but although older influencers were flagged as a trend early this year, it’s gone quiet at the moment. I’d expect it to hit with force but it’s not coming up as an identifiable ‘beauty’ trend as such.

  4. Tigerbabe68

    Very interesting, thank you. Seconding black letter beauty with brands needing to address the older market with more spending power, willing to spend a bit more as long as there is still value for money and less likely to buy things because a teen on social media got it free and raved about it.

    Hopefully a new trend will be brands being less ageist in product names and consumers and sales assistants being more willing to go with what someone’s skin needs rather than fitting with a specific age band or all-purpose anti-aging label. A personal example, admittedly from several years ago, was I went for a free product with face assessment from a brand and the skin moisture meter thing indicated I’d need the range aimed at teens/early 20s. After the assessment and discussion the assistant asked my age and nearly fell over when I owned up to being a good 10 years older than my skin suggested. She said based on age she would have recommended the anti-aging, mature skin range if she hadn’t got the moisture meter.

    Assistants nowadays tend to ask me what my skin is like or what I’m looking to achieve, which is fine with me but several friends, mum etc don’t know the jargon, what their skin might need (e.g. with oily skin they assume they can’t use skin oils) or what might be achieved so tend to go for something age-related or stick with what they know even if it’s not exactly right for them.

    1. Jane

      Brands are definitely looking at different wording but I think they’re scared to remove words like ‘anti-ageing’ and so forth because it requires such a consumer huge re-education : smaller brands will follow if large brands lead.

  5. Clbnolan

    Love these posts. Always interesting. Glad to see others are bored with ‘social influence’ & seeing through the thin veneer of trustability. I think you are now the only blogger I can read without a constant raised eyebrow & accompanying eye rolls!
    Cheers Jane. Your honesty & all the hard work you do, that we get to enjoy for free, is much & increasingly appreciated. xCx

    1. Jane

      Thank you so much – glad to hear I’m not contributing to extreme brow movements!

  6. I really appreciate posts like this and your ‘beauty news’ posts, they’re so well-researched, so thanks Jane! I loved the idea of the L’Oreal True Match ad (although the palest shade is still too dark for me…), and the fact that increasing inclusivity in beauty – both marketing and products – is fantastic.

    1. Jane

      Thank you and yes, I agree, it’s been a long time coming but pleased that inclusivity is making waves.

  7. Trimperley

    Shopping

    I agree with the first post from Julia Coombs. I just want a clean, neatly presented counter and a not too pushy assistant. A guide gathering information on me will send me running from the store.

    I hadn’t looked at Lancome for years until Lisa Eldridge joined them. I have recently visited three different Lancome counters with a view to test and buy and couldn’t find what I was looking for. The bright lights and cramped layout lost me in the first, the second was a bit grotty with no assistant and at the third all the lipsticks were muddled together and the assistants were chatting. What’s the point of bringing in a big name if you can’t get the basics right.

  8. lisa

    Hi Jane, have you tried and if so, what are your thoughts on the armani lip magnets and the new “beauty pie” brand and their products?! I’d love to hear your opinion!! thanks 🙂

    1. Jane

      Lip Magnets are amazing – let the first coat dry though before applying the second coat.. that’s the secret to them. Regarding Beauty Pie – I have some here but haven’t really investigated fully yet: I believe you have to be a ‘member’ of the site to buy anything which is a big minus in my book – there are plenty of budget brands that don’t require membership. But it’s owned by Marcia Kilgore who is a business woman to the core – Soap & Glory, Fitflop and a new ‘green’ brand, Soaper Douper, so I don’t doubt it will be a success because the budget beauty market is killing it right now.

      1. lisa

        Great, I’ll check the lip magnets out, thank you!!! Yes, I was looking at the site, the products looked amazing and very affordable but ONLY if you are a member and even then you are only allowed to buy products up to 150 (full prices added)…. this means you are only able to buy abour 4 products, which makes the whole cost including the membership fee not such a bargain after all… what’s the point?!

        1. Jane

          It feels very cynical to me.. just did a quick FB about it.. will tackle it in more depth tomorrow. Don’t like brands taking the P – you can buy a £2 lipstick in Superdrug and it will be just fine. Not Armani, but just fine.

  9. Thank you so much for this very interesting post Jane!
    I really appreciate all the work and research you’ve done 🙂
    Also, I definitely want to try this mystery 24/7 touch up thing (I’m sure it will make me look super greasy but I still want to try it ah ah ah)

  10. Rachael

    Jane, Yet again you’re providing spot on INTERESTING info and I love it. You never underestimate the intelligence of your audience. Love xx

  11. Completely agree with your comments that if you have a big enough cheque book you own social. The challenge for companies like ours; where we have a totally credible product every bit as good as the largest online retailer is that they can throw money at celebrities/celebrity hairdressers and their campaigns. It takes such a lot of leg work to build a following and micro influencers still want to go with the big boys!

    http://www.secrethairextensions.co.uk

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