You might, as a reader, wonder what on earth native content actually is. I covered it properly a little while ago on Periscope after I was contacted by an agency about doing native content on that particular channel.
Think of native content as hard-to-spot advertorial. True native content on any website or in any publication becomes different from advertorial in that it is more seamless within that site or publication’s editorial style. Here’s an example of something native that would fit seamlessly on my blog:
“Too Hot To Sleep?
On hot and sticky nights, I struggle to sleep, so I’ve been looking carefully at things that will help me get a good night’s kip. Starting with gorgeous facial spritzes infused with essential oils such as lavender and rose, these have certainly had an effect and feel very beneficial to my skin as well. I grabbed five minutes with Daisy Sheet, sleep expert from CoolBeds, and she explained that one way to stay cool is to spritz a lovely infusion onto a pillowcase and pop it in the fridge before laying it over your regular pillowcase. The result? Cool skin from the get-go that will help me get rid of that hot and sticky feeling. I’m also ensuring that I drink plenty of water and popping a couple of ice cubes in it too – although it’s tempting to spice it up with a slug of gin!”
So…would you know from that example that it was paid for content? The obvious name drop (and fictional native content advertiser) is CoolBeds, but it’s also written in a way that the reader may not realise that it’s paid content – like many of my posts it offers some practical solutions and some beauty advice too, but nowhere on this will you see the words SPONSORED.
There’s a little legal loophole that means as long as the blogger/vlogger or author has full ‘editorial control’, there is no need to declare any sponsorship. It’s a very grey area that distinctly needs some redefinition.
Brands adore native content – the less viewers realise it’s paid for content, the more they’re prepared to engage with that content. It’s actually quite shocking when you start to spot it – any number of well-known publications – both on-line and print are doing it, and doing it often.
Now, you might be thinking, “How does a native advertisement differ from an advertorial?” Well, in order to be considered a true native advertisement, the content should align with the publication or site’s established editorial style and tone, and must also provide the kind of information that the publication’s audience typically expects.
These qualities are what make native advertisements difficult to spot, as they often blend in with the “organic” content extremely well. This is made even more challenging by the fact that there are no defined rules or guidelines on how publishers must label native ads, and standards of transparency vary widely from one publication to another. The whole point of native advertising is to make for a blurring of the lines – and you could call it trickery, misleading or any number of things, but right now, it’s not illegal. I’m not interested in naming names, but instead helping readers/viewers to spot it where possible. It is of note, however, that the ASA does rule that paid for links must be flagged, and further to that, it’s possible that it can fall under Unfair Trading Regulations. However, the ASA are being dramatically slow in conducting their studies to establish how to apply advertising codes to blogs and vlogs which is hugely disappointing.. if they can’t get it together, who can?
But neither does that make it right. What might look like a grand day out being treated like a queen by a beauty brand could quite well be native content. The brand gets plenty of mentions but nowhere will you see that the star of the show was paid to do it by the brand.
So, never mind the bloggers/vloggers/publications that collude with native content – why are brands even offering this out in the first place? Surely they don’t want to trick us? If you have no pride in working with a publication, you might try and hide it, I guess. But, if you are proud to be working collaboratively, why not say so? I’d ask the same question to the publications that take it. It’s sold to brands by agencies as a way to get a higher engagement level, make more impact and sell more product – all of the things that brands are desperate to do and the fact that often it can and does do all of the above makes it difficult for brands to resist.
The idea that it can be so difficult to tell the difference between paid for and non-paid for is exactly what brands are after, but it’s my view that we’re on the cusp of a huge name and shame. I work closely with many brands at a PR level. It’s obvious that they’re completely baffled by their media agency activities and are just hoping for the best that they know what they’re doing. They do know, and that’s the problem. Brands seen to be colluding with misleading or at least trying to fly under the consumer radar won’t look pretty when the fall out begins. I’ve spoken to brands about their native content policy and invariably they look a bit shifty – honestly!
The bottom line is that if you don’t know you are looking at paid for content, it’s misleading. Which is completely at odds with the ‘editorial control’ loophole. It’s time this was shut once and for all. Brands should be as proud and pleased to be openly working with us as we are to be openly working with them.
Most of the bloggers/vloggers/publications I know are genuinely delighted to be working with brands, doing it in a professional and above board manner and are very happy to say so…. But there’s also too big a proportion of them that think it’s absolutely fine not to breathe a word and to actually help create misleading content.
Native Flags:
- Heavy use of a brand name.
- Quotes from brand spokespeople.
- High production value of a vlog or post (creators are often unlikely to spend (or have) the vast amounts needed to create the high production value content).
- Background visual ‘noise’ in the form of one brand or one holding company’s products.
- Behind the scenes content.
- Posts/videos embedded or hosted on channels other than their own.
Both Hayley over on LBQ and I have had our say also on the Periscope app about all things native and transparent, so do feel free to follow us there (me at Britbeautyblog, Hayley at LBQ.com) and hear (and see) what we have to say. Funnily enough, if you followed my posts from a few weeks back when I said I sensed change, everyone is unsettled in blog world.. I’m starting to think that the changes are setting out to be less tolerance of those working outside the ethics of the blogosphere, and more importantly, no fear of saying so.
A reader has very helpfully pointed me in the direction of this video (10 mins) by John Oliver that will explain more: https://www.youtube.com/watch?v=E_F5GxCwizc
Transparency Disclosure
All products are sent to me as samples from brands and agencies unless otherwise stated. Affiliate links may be used. Posts are not affiliate driven.
21 comments
As always, you are beyond informative. Thank you.
So a question; in a well known Sunday magazine insert, where there is always a column by a lady whose first name is a country and last name is a chess piece (apologies if I am allowed to use her name!!), she wrote about one single brand and product.
She talked about her visits to the new salon, the results, the ingredients, usage of this product etc but nowhere do I remember seeing anything about paid-for content or advertorials…
It was titled about mixing science and nature blah blah, but there was no other brand mentioned. And she said within the article that “someone I trust had been bugging me to try x product”…
Knowing that this brand has recently opened a new store and is of course promoting products in various media, would that be the example to which you are referring?
I was a little skeptical of the ‘integrity’ of this ‘someone I trust claim’ (a PR person for the brand???) but friends have read it thinking its a truly independent recommendation of this lady…
Actually, I genuinely wasn’t referring to any specific example – but there are many – and I don’t the writer you speak of (although madly trying to think!!). If it looks a bit fishy though, follow your instinct on it. x
I know exactly which piece you’re referring to – and didn’t think it might be native content at all, in fact I lapped it up. Would be really sad to find out otherwise as it involves a writer, publication and brand I trust very deeply!
India Knight x
yes have now seen the feature you refer to and there is nothing about it that says native content – to me, anyway – so it’s safe to assume a genuine review x
Thank you Jess & Jane.
Think I’m going to have to brush up on my ‘native’ knowledge and my
skepticism as I really can’t tell the difference!!
This was such an interesting and helpful post! I never knew about this before! x
emily x ❤ | emilyloula
I’m more worried that people might think that my posts are native. I write about products/brands that I looked into and bought from myself. I have never had any company contacting me and probably won’t have ever but I do like to name brands/products in my posts because if that’s what I’m writing about then I will be definately mentioning the names more than once on the post.
Well, that’s the big problem… so hard to tell that everyone comes under suspicion. There is NO native content on my site. x
Me too, i watched both periscopes and now feel that some of my posts are far too gushy and sound like native advertising! And i often include the brand name a few times cos of bloody SEO. And i have upped my photo quality so that I can pin my pics to Pinterest! Ugh, can’t win!
Also, sometimes there is a big PR push on a product (eg the Lauder Bronze Goddess stuff) which might be ‘native advertised’ on some blogs, and just given as samples to others. Would hate people to thing i’ve been paid and not declared just because that’s what other naughty peeps are doing!
By the way, how come mags are allowed to get away with this? Chanel seems to have a ton of product placement in huge swathes of Red and Harpers every month (fashion, not just beauty) and there is no ‘this is an advertisement feature’ declaration…!
I don’t think you need to worry. Yes, I put the name of the product in several times exactly because of SEO and you’re absolutely right; impossible for others to tell. I also saw something on a mag site that I re-read and re-read thinking this has to be native, but couldn’t truly be sure. You have an established audience that knows you are above board and the fact that you add sponsored when things are sponsored does mark it out that you’re happy to declare. It’s big blogs where nothing is ever marked as sponsored but they’re living the life of riley where it’s just completely obvious.
Very informative Jane. In a very distant past I was a Reviews Editor and I had an abundance of free gifts and many business trips where they pushed the boat out in the hope I could be swayed to write what they wanted, rather than what my readers needed. But I can hold my head high, even though the advertising department often tried to sway the finished copy!
Sadly it is the reader that gets duped, because the writer knows exactly what they are doing and agencies will always use underhanded tactics to circumnavigate the protections that the consumer expects.
I write articles on my own site, but since I sell the products I do not review them. I only sell what I have tried, tested and loved and my customers know that they are on a shop site. That is why (regardless of the pressure by SEO experts exert) I do not have a blog on my store site and only write an article a month.
It’s great that you feel able to warn your readers and it’s only right that you do, if it’s an advert it should say what it is, words are a wonderful tool but they can also be used to confuse and deceive.
Thank you for this post. I watched a vlogger for a hair tutorial and she used all brands of products in the video that are under the Unilever parent company. Most people wouldn’t catch on because they might not know that about the brands she used. Coincidence or she is paid to feature their products? I wouldn’t really mind if there was transparency and it was disclosed. But, if they don’t and I catch on, I stop watching for good.
That’s probably a good example of native content.
Really interesting article Jane. It feels right to be starting and forcing the discussion and action. You are right in saying that it is the reader/consumer who is duped in all of this messiness.
For me, if money exchanges hands between a brand or a media agency and blogger and content appears in return, the blogger doesn’t retain complete editorial control – because in doing the deal they have to mention or show the brand in some way. They can’t miss out the most crucial word. The same rule should apply to ‘editorial’ in magazines – whether on or off-line.
Magazines are even tricker to police on this given the amount of money spent on advertising and the depressingly familiar way that big brands with large ad spends often received what I felt was gushing editorial about pretty run of the mill product launches.
Even if the ASA can’t sniff it out yet, the readers can with help from people like you and other like minded bloggers.
I read/operate on the basis that it’s PR spin unless proved otherwise.
What about a certain national newspaper which constantly does this – the online comments always pick up that it’s blatant advertising but the articles never state that!
thank you so much for sending this through..I’ve added it into the post and also Tweeted it x
Fantastic! Thanks.
Old post is old, but… I wonder where the line is with the ASA around false claims and native content? I am thinking of the current native content doing the rounds relating to Femfresh and ‘what’s in my shower’ which has actually started to put me off some bloggers I liked. TBF the ones I’ve seen do declare it is sponsored by Femfresh but they all declare they have it as a shower essential. Pretty sure most of them would not actually, genuinely, have it as a shower essential, but have to say they do because that’s the spiel Femfresh have given them. So even though the sponsoring is flagged up (at the bottom of posts) that is… kind of a false claim? (And obviously Femfresh as a company has previous form for bad PR not to mention many people questioning whether it is an unethical product anyway). There is something really weird about these posts that seems much creepier than ‘X salon gave me a free makeover’ or similar – I think it’s because of the ‘house style’ and the clearly Femfresh-mandated style that mesh very uncomfortably together, as well as the claims bloggers always use the product, scouts honour, rather than that they were trying it out etc.
I agree with you. I think you just have to make your choices on who you follow based on how you feel. I don’t know that I’ve ever heard mentioned that Femfresh is a shower essential until money was put on the table.